Improvements in-ticket suggestions, default macro search, pre-fill
timestamp1675170000965
We’ve made a series of improvements to our macro features and in-ticket suggestions, which we’re excited to share with you!
Clearer Macro Preferences menu
We’ve added clarification about your personal macro preferences in Settings > My Profile > My Macro Preferences.
![](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/1QFg6whlGcDMkWY367nI/01h55ta3gsaz2drtrn56x1jjpa-image.png)
Personal macro preferences available in message editor
You can now access My Macro Preferences from macro search settings in your message editor.
![](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/1QFg6whlGcDMkWY367nI/01h55ta3gs51c9qbgw82wdbpnz-image.gif)
Clearer buttons and action icons for in-ticket suggestions
Gorgias Tips has also some changes to buttons and actions in order to make it easier to automate your tickets.
![](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/1QFg6whlGcDMkWY367nI/01h55ta3gs6a5xgr47tx8vzvv2-image.png)
Defaulting to macro search improvements
Display macro search view by default notification has been updated for better clarity.
![](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/1QFg6whlGcDMkWY367nI/01h55ta3gsr3j3ae1e6tgwadhx-image.png)
Macro prediction improvements
The Macro prediction banner has been revamped and moved to the top of the reply area.
![](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/1QFg6whlGcDMkWY367nI/01h55ta3gsdqgn8y8f7ww7szph-image.png)
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