Gorgias Updates

New signature field and keyboard shortcut

by Gorgias Team
Bio field We've just released a new field called Bio in the agent profile. You can use it to customize your email signature even more. New shortcut We've also released a new keyboard shortcut called "Go to the current view.". You can...
New feature

Rules redesigned ⚙️

by Martin
We have redesigned the rules! They are now more readable, and you can differentiate the various elements of rules more easily. Also, you can now fold logical blocks in the rules, so that it's easier to read and manipulate big rules with...
Improvement

New Login & Register experience

by Gorgias Team
New Login & Registration look We have a new login and registration design. It's simpler than before and closer to the new design in the helpdesk. More design updates and bug-fixes are coming soon. Customer Name priority The name of...
Improvement

Statistics redesigned 📊

by Louis Barranqueiro
We’ve made a lot of small improvements to make statistics easier to read for you. Also, each graph has now its own definition so you can understand how it is calculated.
Improvement

We are starting a changelog 📣

by Alex Plugaru
Today we're are thrilled to introduce our product timeline. The purpose of this timeline is to keep you informed about updates and changes we are continuously pushing to Gorgias. This includes new features, improvements, bug fixes but...
Announcement