Tone of voice for the chat 📣

We are thrilled to announce that you can now customize most of the text values of the Gorgias Chat widget from the settings panel!

This exciting new feature allows you to match your brand’s tone of voice in the chat widget, providing a seamless experience for shoppers. Don't wait any longer, try it out now! 👌

To get started

Go to Chat settings, Appearance tab, Customize Copy.

Customize some texts.

Enjoy the result as you save. 😎