Standalone widgets

Hey 👋

Remember custom actions in widgets? Our own support team at Gorgias finds this feature to be super helpful and uses it heavily. We hope you do too! 😉

But we noticed that sometimes, we want to add a custom action button or link that is not related to any specific integration. Currently, the only workaround for this is to create an HTTP integration with the sole purpose to add custom actions to its widget. Are we satisfied with this "solution"? Certainly not!

So we rolled up our sleeves and we created a brand new type of widget, the standalone widget. This widget’s purpose is to allow the use of custom actions mechanism without requiring any integration or third party data. Simply drag it from the list of available widgets into your infobar and start adding you buttons and links there! 🥳

We hope you’ll find it as useful as we do!