Shoppers can now explore similar products with one tap on chat

Shoppers can now explore similar products in a single tap — without leaving the chat.

When AI Agent recommends a product, shoppers see a “More like this” icon. Tapping it surfaces a handful of similar products in the same conversation, so browsing keeps moving toward a purchase.

How it works

  1. Shopper asks AI Agent for product help and gets a recommendation.

  2. They tap “More like this” icon on the product.

  3. AI Agent replies with similar products to compare, all in the same chat.

Quality guardrails

  • Same product type only.

  • Never the item just viewed.

  • If there’s no strong match, the Agent says so and asks what matters most.

Why it matters

  • Less re-typing for shoppers.

  • Conversations stay active and purchase-focused.

  • Recommendations are matched by product type, not random upsells.

Available now on Shopping Assistant on Chat.