We just released the new version of the “refund order” action for Shopify! You can now refund Shopify orders from Gorgias with all the features and options that Shopify has, including:

  • set quantities to refund
  • set shipping amount to refund
  • set custom refund amount
  • set the reason of the refund
  • restock items
  • notify customer

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You can learn more about the refund order action for Shopify in our documentation.