New "🔍 To review" view under AI Agent section + new "AI Agent feedback" filter for views / advanced search.
1757347200000
Announcement
New feature
AI Agent
We’ve introduced two updates to make it easier to manage and review AI Agent conversations.
New "🔍 To review" view
A dedicated 🔍 To review view is now available under the AI Agent section in your sidebar.
This view automatically filters tickets handled by AI Agent that haven’t received feedback yet, making it easy to see which conversations need your attention.
New "AI Agent feedback" filter
You can now filter tickets by AI Agent feedback in both Views and Advanced Search.
This filter allows you to:
Show tickets that have received a specific type of feedback
Show tickets that have received feedback
Show tickets that haven’t received feedback yet
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Senior Software Engineer