What's New

AI Agent Testing now shows you exactly what information it uses to create every response, just like your AI feedback tab.

Why This Matters

Get complete visibility into your AI Agent's sources when testing a response, allowing you to quickly view and troubleshoot sources, making your testing process much faster.

What You'll See

When you test conversations in the playground, you'll now see every single resource your AI Agent uses:

Knowledge Sources:

  • 📖 Guidance rules

  • 📄 Help center articles

  • 📋 Order details

  • 📁 File uploads and website content

One-Click Access: Every resource is now clickable - taking you directly to where you can view or edit that information. No more switching between tabs or hunting for the right settings page.

The Result

Faster testing cycles.More confident AI Agent setup.Better customer experiences.

Get Started

Head to your AI Agent playground and start a test conversation. You'll immediately see the difference in transparency and control.