You can now add Gorgias to Claude and ChatGPT straight from their directories. Once it’s connected, your AI can work inside your helpdesk and alongside every other tool you’ve connected to it, so one conversation can cover your tickets and the rest of your stack.

Why it matters
Before, connecting an AI assistant to Gorgias meant setting up the MCP server by hand. Now you find Gorgias in the directory and connect your account. From there, your AI can find and update tickets, audit your AI Agent setup, draft new guidance, and test answers before they go live.

And because Gorgias now sits next to your other connected tools, you don’t have to move between them. Ask once, and your AI can work across your helpdesk and the rest of your tools in the same conversation.

How to get started

1. Open Gorgias in the Claude or ChatGPT directory.

2. Connect your Gorgias account.

3. Ask your AI your first question.

View our Setup guide to learn more.