👋 Hey everyone! We are happy to announce that your help center will now have a dedicated Contact Form page accessible via the Contact Us card at the bottom of the home page.
Visitors of the help center will be redirected to this contact form page to submit an inquiry and it will create an email ticket in your help desk.
We also redesigned the Contact tab inside the Help Center settings, to reflect these changes and allow you to select your preferred email integration. Contact form submissions will create tickets in the help desk using the email integration selected.
Next, we’ll be working on capabilities for you to embed the contact form directly on your website on top of the help center. In the meantime, you can still redirect customers to the page using the URL of the page
/contact of your help center.
✨ Looking forward to getting your feedback on this!
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