Clarify AI Agent's Impact: See Support Agent and Shopping Assistant Performance Side-by-Side

You can now view performance metrics for your AI Agent’s Support Agent Skills and Shopping Assistant Skills—separately and clearly.

This update makes it easy to understand AI Agent performance at a glance, and track the impact of each skill individually.

As a reminder, in addition to this clarification, you can also dig deeper with dedicated reports for Support Agent and Shopping Assistant, showing how they drive cost savings, revenue, and opportunities for optimization.

Find these new insights in your AI Agent > Overview reports.

Want to learn more about Shopping Assistant? Sign up for Early Access.