Call transcript summarization
timestamp1730716200000
Announcement
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We're excited to introduce the summarization of call recordings and voicemail transcriptions for Voice subscribers! 🎉
Now, when transcriptions are enabled, we’ll automatically generate a summary of your recordings. This summary will appear directly in the ticket, giving you a quick overview of the call at a glance.
While transcriptions are available in multiple languages, summaries are currently generated in English only.
Haven’t started using Call & Voicemail transcription yet? Learn more about how to get started here.
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