BigCommerce: Refund Order action

🎉 We are happy to announce another BigCommerce update. Now you can refund BigCommerce orders directly in Gorgias.

When applying an order level refund you can:

  • Specify the custom amount you want to refund

  • Choose your preferred refund method

  • Add a note to document the reason for the refund

Bonus đŸ€©
When performing a refund in Gorgias, you can select the new status that will be assigned to the order once the refund is performed. This means you won't have to go to BigCommerce to make this change!

All performed refunds will be displayed in the widget section. Click the Refund button in your BigCommerce widget to test the new functionality today!

🚀 Please let us know what you think by reacting to this publication. If you have any questions don’t hesitate to email us at 🚀