BigCommerce native integration

πŸŽ‰πŸŽ‰πŸŽ‰ We’re happy to announce the launch of our native BigCommerce integration. πŸŽ‰πŸŽ‰πŸŽ‰

Native integration - BigCommerce

We are excited to announce that our native BigCommerce integration is finally here. Connecting your BigCommerce store data is now even easier than before with this new integration.

Better than before, delivering even more value

The new and shiny, in-house integration provides more stability and smoothness than the previous one. Features include, but are not limited to:

  • πŸ›³ smoother onboarding - sailing these waters might be harsh, but our new onboarding flow does the trick. Similar to the one that we’re using with Shopify right now, the onboarding flow for BigCommerce is now simplified and makes getting started a lot easier for everyone.

  • ∞ unlimited historical sync - bringing all the data into one place. While the previous version was limited to only 2 weeks of historical sync, our brand new native integration is capable of syncing all historical customer data from your BigCommerce store.

  • ⏰ real-time synchronization - unleash the power of webhooks. By using the real-time update mechanism leveraged by BigCommerce webhooks, we guarantee that your data will get into the dashboard as fast as possible.

  • πŸ– new widget design - see more by doing less. By providing a better UI experience, we bring all the data together, making sure your overview on your customers, orders and products is better than before.

  • πŸ“ customer notes sync - attention to details. Syncing customer notes is now easier and it works in both directions: Gorgias ←→ BigCommerce.

  • πŸ€– BigCommerce data rule filters - automate common work flows with BigCommerce data. Use the BigCommerce data as filter for Rules, for example to send an auto-reply based on the status of the last order of a customer.

  • πŸ™Œ and we’re not done yet - because many other new features are going to be introduced in the newer versions of the native integration.

Delivering value through excellence

πŸš€ Once you've had a chance to try it out, please let us know what you think by reacting to this publication or by emailing us at [email protected]. πŸš€