We are thrilled to announce an exciting update to our Automate page: Article Recommendations Based on Top Asked Questions by Shoppers! 🚀

🔍 What's New?

Automate subscribers can now access an insightful Recommendations section that highlights the top 4 topics based on the highest number of tickets. This feature enables you to quickly see what your shoppers are most curious about and effortlessly create articles in your Help Center based on these reports.

For a more comprehensive overview, check out the dedicated All Recommendations page. Here, you can access a complete list of all your top topics, ensuring your Help Center stays up-to-date with ease.

If you manage multiple stores and Help Centers, this new feature has you covered. You can adjust a filter to choose which Help Center or store to access, allowing you to view the top questions for each of your stores from the same section or page, ensuring you never miss a beat.