AI Agent is now available on Socials

AI Agent now supports two new integrations : Instagram and Facebook Messenger. Find all your features, shopping assistant, intelligent support, order details with a specific tone that is matching your configuration adapted to social conversation.

What’s new:

• On-brand conversations: Your tone, policies, and AI Agent configuration are automatically applied to social, with specific guidelines for social conversation.

• Unified analytics: Track performance as you were used to, now including social channels.

Zero setup: Simply link a Facebook, Messenger & Instagram integration to AI Agent. All existing knowledge, guidelines, actions, and settings are instantly reused.

Get started: Go to AI Agent > Deploy > Socials

Requires an active Facebook, Messenger & Instagram integration.