Create a ticket with an internal note
timestamp1597966740001
New feature
![Create a ticket with an internal note](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/NS1T0pTs8sLR6iOaXI6e/01h55ta3gsd3vnhwxjys7jepfh-featured-image.gif)
Want to create a ticket to write a task for someone to do? Or log information about a customer journey directly on Gorgias?
You can now do this directly on your helpdesk by creating a ticket with an internal note!
![create-ticket-internal-note.gif create-ticket-internal-note.gif](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/NS1T0pTs8sLR6iOaXI6e/01h55ta3gs10je0kzz3ehf19e1-image.gif)
Please let us know what you think about this update and what we could improve at [email protected] or directly via our live chat available on your helpdesk!
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