We’ve done some improvements in the Ticket reply area for the mobile apps. You can now leave internal notes, change channels, forward tickets and change the email recipients.


Next things on the list of improvements for mobile apps:

  • Ability to mention someone in an internal note using @.
  • Improvement of the display of attachments.
  • Applying a Macro bug fixes.

We’re also aware of the request for landscape layout on iPad, we’re looking into it - more updates on this in the next release.