multi_lang_intent.png

We have just updated Intent-detection (https://docs.gorgias.com/rules-auto/use-customer-intent-in-rules), to support most major languages (previously only English was supported).
Notably we have good results with the following languages:

  • Arabic
  • Chinese-simplified
  • Chinese-traditional
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Polish
  • Portuguese
  • Spanish
  • Thai
  • Turkish
  • Russian