We just released Instagram ads comments support! You can now import comments posted on your Instagram ads inside Gorgias.

To enable Instagram ads comments:

  • go in your Facebook integration’s settings page, check the Enable Instagram ads checkbox and click on Save changes
  • go in the Ads tab of your integration
  • there, you can choose which Instagram ads should be active
  • then comments will be synced every 20 minutes

Check the documentation to have more detailed information!

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