We just released Instagram ads comments support! You can now import comments posted on your Instagram ads inside Gorgias.
To enable Instagram ads comments:
- go in your Facebook integration’s settings page, check the
Enable Instagram adscheckbox and click on
- go in the
Adstab of your integration
- there, you can choose which Instagram ads should be active
- then comments will be synced every 20 minutes
Check the documentation to have more detailed information!