We just released Instagram ads comments support! You can now import comments posted on your Instagram ads inside Gorgias.

To enable Instagram ads comments:

• go in your Facebook integration’s settings page, check the Enable Instagram ads checkbox and click on Save changes
• go in the Ads tab of your integration
• there, you can choose which Instagram ads should be active
• then comments will be synced every 20 minutes

Check the documentation to have more detailed information!