Hi there,

We’ve just added a new functionality to our chat: you can now choose to display an image in your chat’s header, like your company logo for example, instead of the avatar of your customer support agents:

Screen Shot 2019-07-16 at 3.35.52 PM.png

You can modify this behavior in your Chat integration’s “Appeareance” page, in the “Avatar” section:
Screen Shot 2019-07-16 at 3.36.50 PM.png

Please let us know what you think of this update!