Gorgias Updates

Collection-Based Unique Discount Code

by Matilda Lee
Improvement
Convert
Users can now apply unique discount codes to specific collections. This improvement provides greater flexibility, allowing you to offer targeted discounts on selected collections rather than your entire product catalog. Enjoy more control

Campaign Status Overview

by Matilda Lee
Convert
Improvement
Performance Dashboard has undergone another improvement — Campaign Status Overview🚦 What is it? The Campaign Status Overview allows you to view the current status of all your campaigns at a glance within the Performance Tab. You can now

Convert Orders Metric Drilldown

by Jan Balaz
Announcement
New feature
Convert
Our Performance Dashboard just got a major upgrade 🎉 Now, you can dive into a detailed view of all the orders generated from your campaigns. No more just seeing the number of orders—now you can see exactly what products were ordered, the

Unique Discount Codes for Campaigns

by Nicolae Godina
New feature
Convert
Introducing Unique Discount Code for Convert Campaigns! With this new feature, you can seamlessly incorporate unique discount codes directly into your Convert campaigns. Each visitor will now receive a single-use discount code, rather

Mobile Exit Intent Trigger Improvement

by Matilda Lee
Exciting news for brands with high mobile traffic! We’ve improved our mobile exit intent trigger. Now, mobile shoppers will encounter the exit intent campaign if they exhibit behavior suggesting an attempt to close the browser, like
Convert
Improvement

Convert Campaign Library

by Mariusz Janczyn, Software Engineer
Introducing Campaigns Library! Convert Subscribers now have direct access to our top campaign templates, seamlessly integrated into the campaign creation process. Creating powerful campaigns has never been easier. With just a few
Announcement
New feature
Convert

New Onboarding Flow for Convert Campaigns

by Nicolae Godina, Software Engineer
Introducing a Seamless Onboarding Experience for Campaigns! Our Enhanced Onboarding Journey is here! For Convert Subscribers, we've created a guided onboarding experience, making sure you have: 1️⃣ Verified your Shopify Store 2️⃣
Announcement
Improvement
Convert

Chat widget 1-click installation for Shopify enhancement

by Joris La Cancellera, Software Engineer
We’ve improved the 1-click installation for Shopify feature to ensure better stability! Using this newest version of the installation method will make sure that your chat does not disappear from your website any time you touch your
New feature
Developers

Security improvements on Chat installation snippet

by Juan Carlos Quintero
We want to let you know that a new version of the Chat Widget Installation Snippet was recently released. We are now deprecating the numerical application ID in favor of an Alpha-Numeric application Key. Why are we making this
Improvement
Developers