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Rules are getting a makeover!
by Mathias Ngo
If you edited a lot of rules before, you’re going to love this, and if not, it’s time to get started! 🤖 We are giving the rules a makeover, making them easier to edit and browse. Each rule has now its own dedicated edit page, just use them![Rules are getting a makeover!](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/Jc2eDTofojgtsGsZAsin/01h55ta3gsd7ab8b302wp3mawk-featured-image.png)
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Update in ReCharge widget links
by Maxime Landry
Until today, ReCharge links were not working at all due to some limitations with ReCharge app inside Shopify. That’s no longer the case! ✨ We updated the Customer, Subscription and Order links in the ReCharge widget. You might need totimestamp1623162239609
Shopify customer and order editable tags lists
by Maxime Landry
We added the possibility to edit customers and orders tags lists directly from your Shopify widget in Gorgias Helpdesk. Once your edition is over, all your tags will be synchronised with Shopify. You can add/ remove and move this field astimestamp1611794700001
Integrations REST API documentation
by Julián Pérez
After the widgets API endpoint, we've now have updated our REST API doc with again a new resource: integrations! 🎉 Integrations connect Gorgias with external services (e.g. Gmail, Shopify, Chat systems). There are two types of...timestamp1610998800001
Widgets REST API documentation
by Julián Pérez
We have updated our REST API doc with a new resource: widgets! 🎉 Widgets are containers that can be used to display custom data coming from any integrations on the right-hand sidebar of the ticket or user page. Widgets styling can be...timestamp1597103460001
The new documentation of our API is now live!
by Louis Barranqueiro
We've just released the new documentation of our API! 🎉 As part of our effort to cultivate a strong developer ecosystem, we’ve rebuilt our documentation from the ground up. We've updated our documentation to ensure developers have the...![The new documentation of our API is now live!](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/b24yctzx3Oc0OmEe1EPn/01h55ta3gsgrapzyydcy2t7b0g-featured-image.png)
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Upcoming API changes on 2019-05-13
by Louis Barranqueiro
Changes Starting from 13th May, 2019: The from_agent attribute of the TicketMessage object will be required to create a new message or create a ticket containing messages. This attribute accepts 2 values : true if the message will be...timestamp1553712900001
Upcoming API changes on 2019-07-01
by Louis Barranqueiro
Starting from July 1st, 2019: the requester attribute of the Ticket object (containing a User object) will be removed and replaced by the customer attribute (containing a Customer object). This will affect Ticket objects returned by...timestamp1549420980001
HTTP integrations improvements
by Gorgias Team
The HTTP integration is one most important developer features of Gorgias. They can be super useful if you want to do custom integrations (Ex: Zapier/Segment/etc..). If you are not familiar with HTTP integrations you can read more about...![HTTP integrations improvements](https://storage.noticeable.io/projects/21eo8eZCuU26Jqu0C7hZ/publications/GZdhWyBhbLzOmU7Oy5WI/01h55ta3gshv9y7qxgfjbkpqbj-featured-image.png)