You can now perform bulk actions directly from the ticket panel! We’re incredibly excited to bring you this functionality after we introduced the ticket panel earlier this year. You told us that you love the convenience and usability of the ticket panel but that you need a quick way to perform bulk actions from the panel. We’ve delivered exactly that!

The actions are the same actions found in the full screen version of views. You can select individual tickets to perform an action on or select multiple tickets, including the ability to select all tickets in a view.

You’ll also notice that we updated the design of the ticket cards in the panel. We now display the customer name in the card.

This will start rolling out in the coming days and should be available for all users by Monday, September 9.