Wonderment, now part of Loop Returns, is a leading order tracking platform for Shopify merchants. By providing real-time shipment insights and predictive carrier analytics, Wonderment helps reduce “Where is my order?” (WISMO) tickets. In fact, Shopify merchants using Wonderment see an average of 40% fewer WISMO inquiries!

Our new AI Agent Action: Get Order Info makes customer support easier. Using Wonderment’s advanced order tracking, this action helps AI Agent get real-time shipment insights and fulfillment details to answer WISMO questions. It provides more accurate shipping status and timelines, including information not available through Shopify, helping support teams respond faster without switching platforms.

This integration helps merchants deflect more WISMO tickets, improve shipping transparency, and speed up response times. With Loop and Wonderment working together, brands can turn post-purchase friction into stronger customer loyalty.

Try the new Get Order Info AI Agent Action for Wonderment today!

New to AI Agent Actions? Sign up for our webinar to see how your AI Agent can resolve repetitive tickets faster!