We’re thrilled to announce the launch of our native WooCommerce integration, a powerful enhancement to Gorgias users.

What can you get from the WooCommerce & Gorgias integration:

• Simple Activation and Historical Data Sync: Activating the WooCommerce integration is a breeze—simply configure it through your settings. Once activated, all your historical data undergoes synchronization, ensuring that your Gorgias platform is updated with the complete history of WooCommerce transactions.

• Gain Real-time insights into Gorgias Tickets: With our native WooCommerce integration, you can now access real-time WooCommerce data directly within Gorgias tickets. This includes continuous synchronization of WooCommerce orders, customers, and products. Gorgias intelligently matches customers to their WooCommerce profiles based on email addresses, providing a seamless and accurate integration.

• Effortless Order Data Import: To facilitate a smooth start, our system seamlessly handles the import of order data on your behalf. Here’s how it works:

  • Initial Historical Sync: Upon connecting the integration, we perform a comprehensive historical sync, storing all existing customers and orders from WooCommerce into Gorgias. For large datasets, the sync may take a few days, prioritizing the newest orders first to get you up and running quickly.

  • Continuous Updates: Concurrently, we begin capturing and storing all new updates. This means that any new customers or orders as well as updates to existing ones, are promptly reflected in Gorgias. This ensures that you always have the latest information at your fingertips whenever a customer reaches out.

• Deliver Outstanding Customer Experience: We believe that this native WooCommerce integration will empower you to provide exceptional customer experiences. Set up your integration today and take advantage of a more robust Gorgias experience. Here’s to a seamless and exceptional customer experience!

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