Find What You Need in Seconds with Call Transcript Search

We are thrilled to announce our newest feature for Gorgias Voice subscribers - Call Transcript Search. This powerful update allows you to search for specific phone numbers or phrases or keywords directly within call transcripts, making it effortless to locate key details and resolve issues faster than ever.

Benefits

• Save Time: Quickly find relevant calls by searching for specific phrases or topics.

• Boost Accuracy: Eliminate guesswork by accessing precise information straight from transcripts.

• Enhance Support: Empower your team to resolve issues faster through increased searchability.

Getting Started

• Open the search

• Press the tab titled “Calls”

• Type in a phone number or search phrase and press enter

This feature is available to all Gorgias Voice subscribers.

Try it out and let us know what you think!