Enable self-service on specific chats only
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Announcement
New feature
Are you interested in using our self-service portal but don’t want to enable it for all chats?
You can now easily enable or disable the portal for specific chats.
How to enable or disable self-service for a specific chat
Go to a specific chat integration
Click on the “Self-service” tab
Click on “Enable self-service for this chat”
This feature requires the chat to be connected to a Shopify store and subscription to the automation add-on.
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Product Manager