Display audit logs in tickets
December 4th, 2019 at 1:02 AM
New feature
You can now display audit logs directly in tickets!
1. Click on “display all events”
2. Audit logs are displayed in chronological order:
The following events are supported:
- Rule executed
- Ticket assigned to a user
- Ticket unassigned from a user
- Ticket assigned to a team
- Ticket unassigned from a team
- Ticket created
- Ticket closed
- Ticket reopened
- Ticket merged
- Ticket snoozed
- Tags added
- Tags removed
- Ticket marked as spam
- Ticket unmarked as spam
- Ticket deleted
- Ticket undeleted