⭐️ Customer Satisfaction Surveys Now Available for Contact Form and Help Center
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We're excited to announce that our Customer Satisfaction (CSAT) feature is now available on two additional channels: Contact Form and Help Center. This expansion allows you to gather valuable feedback from more customer touchpoints, helping you better understand and improve the customer experience!
Benefits
Get comprehensive feedback across more customer interaction points
Measure satisfaction at different stages of the customer journey
Make data-driven decisions to improve your support experience
The new CSAT channels are available to all customers. Simply visit your account settings (Settings > Account > Satisfaction survey) to enable these channels for your organization.
Let us know what you think!
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