Create a new ticket from a mobile app
timestamp1594063200001
New feature
Now you don’t have to rush back to your desk to submit a support ticket. Gorgias mobile app got your back - press the “plus” icon on the ticket list to enter to the new ticket creation screen.
Submitting the form will create a new ticket in your helpdesk. Inserting macros, attaching files, and assigning agents is supported as well.
We would love to hear your feedback. Please let us know what you think about the new feature at [email protected] or directly via our live chat available on your helpdesk!