A picture is worth a thousand words.

So what's a video worth?! 🎥

We are happy to announce the support of videos embedded in chat messages and campaigns.

How does it work?

You can find the share video button inside the video toolbar.

Provide a URL from a supported video streaming provider to render it as an embedded video in the chat and in the ticket view.

Limits

The video sharing is limited to live chat conversations and campaigns at the moment.