timestamp1663187562606Rules: BigCommerce filtersby Iustina DumitruWe are happy to announce that we introduced BigCommerce filters in Rules. 🎉 From now on, you can automate your most common tasks using Gorgias even better. Use the BigCommerce data as filter for Rules, for example to send an auto-reply
timestamp1660838611703BigCommerce native integrationby Alexandru DaineanuDevelopersNew featureAnnouncement🎉🎉🎉 We’re happy to announce the launch of our native BigCommerce integration. 🎉🎉🎉 Native integration - BigCommerce We are excited to announce that our native BigCommerce integration is finally here. Connecting your BigCommerce
timestamp1649766660000SSO - Google and Microsoft SSO activationby Alexandru Daineanu, Fullstack Developer🎉🎉🎉 We are happy to announce that Google and Microsoft 365 Single Sign-On (SSO) is now live for all users. 🎉🎉🎉 This feature will be automatically activated on the majority of the accounts, which will lead to a smoother login on the
timestamp1648550665679New detailed view for third party appsby Manuel ColasanteNew featureDevelopersAnnouncementImprovementHere at Gorgias, we want to empower our third party developers and make all apps easy to find and use. As a first step in a long series of improvements to come, we decided to directly link your app details from the partner portal to the
timestamp1647448610782🤖 📚 Managed Rules are coming to your local Rule Library by Mathias Ngo“Rules can be a bit intimidating to create and edit.” If you ever thought that, this new feature has been designed for you. We wanted to take a step further into making automation even more accessible, improving on the off-the-shelf
timestamp1640024400000Create an IVR Phone with your existing Gorgias numberby Illia PetrovWe are happy to announce that we are releasing the ability to create IVR Phone integrations, re-using phone numbers previously configured as Standard Phone integrations (and vice versa). How can I create a new IVR integration, reusing the
timestamp1638354958376Support for UK, Australian, and French numbersby Illia PetrovNow you can create the United Kingdom, Australian, or French phone numbers in the Gorgias Phone integration. How I can create an international phone number? UK/Australia To acquire a UK/Australian number, visit Settings → Integrations →
timestamp1634739360000Yotpo reviews channelby Mehdi Ben Hamida, Software engineeerWe have just released a new tickets channel for Yotpo integration! Now you can you receive product reviews and reply to them from Gorgias. Once Yotpo tickets are activated, every time you receive a review on one of your products, a new
timestamp1556317620001Upcoming API changes on 2019-05-13by Louis BarranqueiroChanges Starting from 13th May, 2019: The from_agent attribute of the TicketMessage object will be required to create a new message or create a ticket containing messages. This attribute accepts 2 values : true if the message will be...
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