Gorgias Updates

Convert AI Copy Assistant ✍️

by Matilda Lee
Announcement
Convert
Now brands can create quick, engaging messages for Convert campaigns. With AI-powered suggestions, Convert tailors each message to fit your brand’s style and follows best practices for maximum impact. Why you’ll love it: Instant, tailored

Collect shopper emails directly from Campaigns!

by Nicolae Godina
Announcement
Convert
New feature
As a Convert customer, you can now collect shoppers' email addresses with our Email Capture Form 📧 Gathering email addresses helps you grow your customer list and keep in touch with shoppers through your email marketing tools. You can

Introducing Campaign Scheduling in Convert

by Mariusz Janczyn
With Convert's new Campaign Scheduling feature, you can now automatically set your campaigns to start and stop — even outside of regular business hours. Brands can now focus on strategy rather than logistics, ensuring campaigns go live
Announcement
Convert

🚀 Boost Sales with AI-Powered Product Recommendations in Convert

by Matilda Lee
Announcement
New feature
Convert
Personalization just got so much easier. Get ready to boost your average order value and conversion rates with minimal effort with our newest feature: AI-powered Product Recommendations. Here’s what you can do with this new

Custom UTM Parameters for Convert

by Matilda Lee
Users now have control over their campaign tracking with the ability to customize UTM parameters for Convert campaigns. 🔧 Advanced Analytics: Customize UTMs to ensure accurate data and cleaner attribution. 🤝 Agency Collaboration: Align
Improvement
Convert

Optimize Your Campaign Messaging with A/B Testing

by Nicolae Godina
Ready to maximize the impact of your campaigns? Our new A/B testing feature lets you experiment with different messaging variations to find out what resonates most with your shoppers. Here’s how it works: When you launch a test, your
New feature
Convert

Collection-Based Unique Discount Code

by Matilda Lee
Improvement
Convert
Users can now apply unique discount codes to specific collections. This improvement provides greater flexibility, allowing you to offer targeted discounts on selected collections rather than your entire product catalog. Enjoy more control

Campaign Status Overview

by Matilda Lee
Convert
Improvement
Performance Dashboard has undergone another improvement — Campaign Status Overview🚦 What is it? The Campaign Status Overview allows you to view the current status of all your campaigns at a glance within the Performance Tab. You can now

Convert Orders Metric Drilldown

by Jan Balaz
Announcement
New feature
Convert
Our Performance Dashboard just got a major upgrade 🎉 Now, you can dive into a detailed view of all the orders generated from your campaigns. No more just seeing the number of orders—now you can see exactly what products were ordered, the