almost 6 years agoUpdate your billing detailsby Loris ZinsouPreviously, only your email address appeared on your invoices, and if you wanted to add your full billing details, you had to contact us to make this change for you. That is why we created a dedicated page where you can enter your...
about 6 years agoOffice365 / Outlook.com integrationby MartinWe just released our integration with Office365 / Outlook.com! You can now import all your emails from your business Outlook inbox in Gorgias with one click: Synchronize all emails sent and received by your email address in Gorgias...
about 6 years agoCreate internal notes by email!by MartinNew featureWe have updated internal notes and mention emails: ticket message history is now included in mention emails, so that you have more context you can now reply directly to mention emails in your inbox, and it will create a new internal note...
over 6 years agoNew integration: smile.io + many small bug fixes and improvementsby Gorgias TeamNew featureImprovementBug fixYou may have heard about our new Smile.io integration here as one of the latest new releases. At Gorgias we're trying to get to you as many features as we can, but we also have to do some less exciting maintenance and bug fixing as part...
almost 7 years agoDisabling the away status on your chatby MartinYou can now disable the away status on your chat! If you disable the away status, when you're away: the little circles next to your agents' faces will still turn orange, the displayed introduction text will still be the (customizable...
almost 7 years agoNew signature field and keyboard shortcutby Gorgias TeamBio field We've just released a new field called Bio in the agent profile. You can use it to customize your email signature even more. New shortcut We've also released a new keyboard shortcut called "Go to the current view.". You can...
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