timestamp1726584958433Introducing Campaign Scheduling in Convertby Mariusz JanczynWith Convert's new Campaign Scheduling feature, you can now automatically set your campaigns to start and stop — even outside of regular business hours. Brands can now focus on strategy rather than logistics, ensuring campaigns go live
timestamp1726584263149⭐️ CSAT scores are now available in rulesby Charles JacquetWe’re thrilled to announce a simple yet powerful addition to our rules system designed to elevate your customer experience management! 🎉 You can now create rules based on your Customer Satisfaction (CSAT) scores! 🌟 This new capability
timestamp1726510562962New stats filters: Support for Ticket Fields and Advanced logicby Charles JacquetImprovementIntroducing new Statistics filters! We have given our Statistics filters a visual makeover and enhanced their functionality! Support for Exclusion in Filters In all new reports, filters now support both inclusion and exclusion
timestamp1725547847723Do more with the ticket panel; Bulk actions are here!by Gorgias Product TeamYou can now perform bulk actions directly from the ticket panel! We’re incredibly excited to bring you this functionality after we introduced the ticket panel earlier this year. You told us that you love the convenience and usability of the
timestamp1724943205290Custom UTM Parameters for Convertby Matilda LeeUsers now have control over their campaign tracking with the ability to customize UTM parameters for Convert campaigns. 🔧 Advanced Analytics: Customize UTMs to ensure accurate data and cleaner attribution. 🤝 Agency Collaboration: Align
timestamp1724070931533Optimize Your Campaign Messaging with A/B Testingby Nicolae GodinaReady to maximize the impact of your campaigns? Our new A/B testing feature lets you experiment with different messaging variations to find out what resonates most with your shoppers. Here’s how it works: When you launch a test, your
timestamp1722883655843Sorting search results in Advanced Ticket Searchby Gorgias Product TeamWe are happy to share that you can now manually sort the search results when performing an Advanced Ticket Search. Simply click on any of the column headers that represent timestamps to sort by either ascending or descending order. This
Subscribe to updatesSubscribe to updates