timestamp1735899754850Instagram Sub-Reply Mentions Are Now More Streamlined in Gorgiasby Neshat KorivandWe’re improving how sub-replies on Instagram comments—particularly those that @mention your page—are pulled into Gorgias. Below is a quick comparison of the old behavior versus our new and improved setup: Legacy (Broken)
timestamp1716980392935Channel filter on Automate Statisticsby Narcisa Minca, Full Stack DeveloperWe are excited to announce a new addition to the Automate Overview Page – the Channel Filter! 🎉 The channel filter allows you to segment and analyse your automate data based on specific channels. This new capability enables you to gain
timestamp1711560497793New Onboarding Flow for Convert Campaignsby Nicolae Godina, Software EngineerIntroducing a Seamless Onboarding Experience for Campaigns! Our Enhanced Onboarding Journey is here! For Convert Subscribers, we've created a guided onboarding experience, making sure you have: 1️⃣ Verified your Shopify Store 2️⃣
timestamp1702977375204Chat transcript improvements 📝by Narcisa Minca, Full Stack DeveloperGreat news! Our latest update gives you more control over Chat transcripts with a new setting that allows you to disable it. Plus, we fixed the issue that created a separate thread when customer would reply to it. ❓ What’s new Control
timestamp1701881993546Campaigns just got a visual polish! 🧼by Narcisa Minca, Full Stack DeveloperAnnouncementImprovementExciting news! We just released a small update to the visual design of Chat Campaigns. There are no functionality changes — your Campaigns will continue to work as normal. What changed, exactly? Chat Campaigns now have an updated design
Subscribe to updatesSubscribe to updates