timestamp1742818268243Create and sync Shopify customer profilesby Milos Zivkovic, Senior Software EngineerAnnouncementNew featureImprovementWhen we ask brands what they love about Gorgias, you often mention that Gorgias empowers your team to personalize answers, manage orders, and resolve inquiries without switching tabs. To reduce tab-switching even further, you can now
timestamp1742308625682Email error and connection improvements: Clear explanations & fast fixesby Leyla Delcorde, Sr. Product DesignerAnnouncementImprovementEmail makes up 70% of customer conversations for most ecommerce brands, but when emails fail to send, troubleshooting can be frustrating and time-consuming. There are a few challenges to come: Error messages are too technical. It’s hard
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