timestamp1736775219998Gorgias chat on Shopify checkout and thank you pages!by Miloš DanilovićAnnouncementNew featureAbout 70% of online shopping carts are abandoned. That means out of every 100 potential customers, around 70 won’t finalize their purchase. Just imagine how much more you’d earn if those potential buyers stuck around. This is why we’re
timestamp1735900449540Improving Your Domain Verification Experienceby Neshat KorivandSetting up email integrations just got a lot easier with our new Domain Verification Onboarding Wizard! What’s Changed? We’ve redesigned the process to address common frustrations and make domain verification smoother for
timestamp1735899754850Instagram Sub-Reply Mentions Are Now More Streamlined in Gorgiasby Neshat KorivandWe’re improving how sub-replies on Instagram comments—particularly those that @mention your page—are pulled into Gorgias. Below is a quick comparison of the old behavior versus our new and improved setup: Legacy (Broken)
timestamp1735206410755AI Agent: add knowledge from your filesby Matthieu BressonWe’re happy to announce that you are now able to upload your files as knowledge sources to be used by the AI Agent! For instance, if you had a PDF file describing your product returns and reimbursement policy, you can upload it so that AI
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