1588305600001Revenue statistics is coming out of betaby JeanNew featureAnnouncementThe revenue statistics just received an update that is available to all our new customers (who created their helpdesk after the 22 January). This update will become progressively available, and it may take up to 2 weeks to be active on...
1556317620001Upcoming API changes on 2019-05-13by Louis BarranqueiroChanges Starting from 13th May, 2019: The from_agent attribute of the TicketMessage object will be required to create a new message or create a ticket containing messages. This attribute accepts 2 values : true if the message will be...
1553712900001Upcoming API changes on 2019-07-01by Louis BarranqueiroStarting from July 1st, 2019: the requester attribute of the Ticket object (containing a User object) will be removed and replaced by the customer attribute (containing a Customer object). This will affect Ticket objects returned by...
1549420980001HTTP integrations improvementsby Gorgias TeamImprovementDevelopersThe HTTP integration is one most important developer features of Gorgias. They can be super useful if you want to do custom integrations (Ex: Zapier/Segment/etc..). If you are not familiar with HTTP integrations you can read more about...
1522975260001We are starting a changelog 📣by Alex PlugaruToday we're are thrilled to introduce our product timeline. The purpose of this timeline is to keep you informed about updates and changes we are continuously pushing to Gorgias. This includes new features, improvements, bug fixes but...
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