New "Add Internal Note" action for rules
New feature

View sections on the mobile app
Statistics on message intents
New feature

Shopify customer and order editable tags lists
Receive & respond to Instagram Direct Messages
New feature
Announcement

Mark tickets as unread (and read)
Announcement
New feature

Adding returns and cancellations to our chat Self-service flows
New feature

Yotpo integration
Announcement
New feature
