Gorgias Updates

www.gorgias.com

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Chat available for Google Tag Manager

by Guillaume Fay, Software engineer

If you use Google Tag Manager to manage your code snippets, we have good news for you! A template to install the chat is now available in the community gallery. Using Google Tag Manager can help you by keeping all the code snippets that you

Chat available for Google Tag Manager

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Yotpo reviews channel

by Mehdi Ben Hamida, Software engineeer

We have just released a new tickets channel for Yotpo integration! Now you can you receive product reviews and reply to them from Gorgias. Once Yotpo tickets are activated, every time you receive a review on one of your products, a new

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Facebook Mentions support

by Walter Galante

We’ve just released an exciting new feature to our existing Facebook integration! You can now receive and respond to Facebook Mentions from within Gorgias. Once activated, every time a User or a Page will mention you on a Facebook post or

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Receive & respond to Instagram Direct Messages

by Mehdi Dellagi

It’s finally here! We’ve just launched our integration to receive and respond to Instagram Direct Messages from within Gorgias. Our integration offers the following capabilities… 1. Receive and respond to Instagram direct messages in

Receive & respond to Instagram Direct Messages

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Sync Gorgias events and customers into Klaviyo

by Mehdi Ben Hamida, Software engineeer

We’ve just released a new and improved integration with Klaviyo, allowing you to segment customers, and send targeted outbound messaging campaigns based on Gorgias events as well as include Gorgias events in your Klaviyo analytics

Sync Gorgias events and customers into Klaviyo

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The new documentation of our API is now live!

by Louis Barranqueiro

We've just released the new documentation of our API! 🎉 As part of our effort to cultivate a strong developer ecosystem, we’ve rebuilt our documentation from the ground up. We've updated our documentation to ensure developers have the...

The new documentation of our API is now live!

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Revenue statistics is coming out of beta

The revenue statistics just received an update that is available to all our new customers (who created their helpdesk after the 22 January). This update will become progressively available, and it may take up to 2 weeks to be active on...

Revenue statistics is coming out of beta

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Chat campaigns, shopify action and new keyboard shortcut

by Gorgias Team

We've made a few improvements with the chat campaigns, shopify's edit last order shipping address action and we added a new keyboard shortcut! See the details below or check out the video. Chat campaigns When a message on the chat is...

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New integration: smile.io + many small bug fixes and improvements

by Gorgias Team

You may have heard about our new Smile.io integration here as one of the latest new releases. At Gorgias we're trying to get to you as many features as we can, but we also have to do some less exciting maintenance and bug fixing as part...

New integration: smile.io + many small bug fixes and improvements