Gorgias Updates

www.gorgias.com

Upcoming API changes on 2019-07-01

by Louis Barranqueiro

Starting from July 1st, 2019: the requester attribute of the Ticket object (containing a User object) will be removed and replaced by the customer attribute (containing a Customer object). This will affect Ticket objects returned by...

HTTP integrations improvements

by Gorgias Team

The HTTP integration is one most important developer features of Gorgias. They can be super useful if you want to do custom integrations (Ex: Zapier/Segment/etc..). If you are not familiar with HTTP integrations you can read more about...

HTTP integrations improvements

Chat campaigns, shopify action and new keyboard shortcut

by Gorgias Team

We've made a few improvements with the chat campaigns, shopify's edit last order shipping address action and we added a new keyboard shortcut! See the details below or check out the video. Chat campaigns When a message on the chat is...

New integration: smile.io + many small bug fixes and improvements

by Gorgias Team

You may have heard about our new Smile.io integration here as one of the latest new releases. At Gorgias we're trying to get to you as many features as we can, but we also have to do some less exciting maintenance and bug fixing as part...

New integration: smile.io + many small bug fixes and improvements

We are starting a changelog 📣

by Alex Plugaru

Today we're are thrilled to introduce our product timeline. The purpose of this timeline is to keep you informed about updates and changes we are continuously pushing to Gorgias. This includes new features, improvements, bug fixes but...

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