New Macro actions: CC/BCC recipients and Internal Notes
Change in the display logic for chat & messaging tickets when auto-assignment is enabled
Introducing chat offline! 💬✨
New feature

Introducing an offline capture of information for chat!
New feature

Auto-assignment limits
New feature

Article recommendation in Chat
Subsequent actions in quick response flows
New detailed view for third party apps
New feature
Developers
Announcement
Improvement
