timestamp1735900449540Improving Your Domain Verification Experienceby Neshat KorivandSetting up email integrations just got a lot easier with our new Domain Verification Onboarding Wizard! What’s Changed? We’ve redesigned the process to address common frustrations and make domain verification smoother for
timestamp1735899754850Instagram Sub-Reply Mentions Are Now More Streamlined in Gorgiasby Neshat KorivandWe’re improving how sub-replies on Instagram comments—particularly those that @mention your page—are pulled into Gorgias. Below is a quick comparison of the old behavior versus our new and improved setup: Legacy (Broken)
timestamp1735206410755AI Agent: add knowledge from your filesby Matthieu BressonWe’re happy to announce that you are now able to upload your files as knowledge sources to be used by the AI Agent! For instance, if you had a PDF file describing your product returns and reimbursement policy, you can upload it so that AI
timestamp1734951992853🔬Find What You Need in Seconds with Call Transcript Search by Denisa Borţănoiu & Mehdi Dellagi AnnouncementFind What You Need in Seconds with Call Transcript Search We are thrilled to announce our newest feature for Gorgias Voice subscribers - Call Transcript Search. This powerful update allows you to search for specific phone numbers or
timestamp1734948900000🌎 Expanding Voice and SMS Coverageby Zach BanovWe are excited to announce that we are expanding the number of countries that you can send and receive messages from in Gorgias Voice and SMS. Note: This does not mean that we offer phone numbers to all of the countries listed. You can
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